Question 1

How do I find influencers?

Accepted Answer

You have two options: browse creators directly in our internal Book, or invite any external influencer you like (even if they are not in our portfolio yet). Just send the invitation 100% automatically through the platform and they are onboarded right away.

Question 2

How do I find influencers?

Accepted Answer

You have two options: browse creators directly in our internal Book, or invite any external influencer you like (even if they are not in our portfolio yet). Just send the invitation 100% automatically through the platform and they are onboarded right away.

Question 3

Do I need to pay a monthly fee to start?

Accepted Answer

No. The Free plan lets you test the platform with no fixed monthly cost. You only pay a fee per approved sale according to your active plan, so the cost follows your results.

Question 4

Do I need to pay a monthly fee to start?

Accepted Answer

No. The Free plan lets you test the platform with no fixed monthly cost. You only pay a fee per approved sale according to your active plan, so the cost follows your results.

Question 5

How does the payment split work?

Accepted Answer

The system splits the amount automatically when the sale is approved, distributing the values correctly between your brand, the influencer and the platform, with no manual transfers on your side.

Question 6

How does the payment split work?

Accepted Answer

The system splits the amount automatically when the sale is approved, distributing the values correctly between your brand, the influencer and the platform, with no manual transfers on your side.

Question 7

Do I need a registered company?

Accepted Answer

Yes. To operate with the automatic payment split and receive funds in an integrated way you need an active business registration (in Brazil, a CNPJ — MEI is accepted) and a configured payment account.

Question 8

Do I need a registered company?

Accepted Answer

Yes. To operate with the automatic payment split and receive funds in an integrated way you need an active business registration (in Brazil, a CNPJ — MEI is accepted) and a configured payment account.

Question 9

Does the AI sales assistant work 24/7?

Accepted Answer

Yes. It replies on WhatsApp with your brand persona, answers questions, sends the checkout link and recovers abandoned carts. You set the tone of voice in minutes.

Question 10

Does the AI sales assistant work 24/7?

Accepted Answer

Yes. It replies on WhatsApp with your brand persona, answers questions, sends the checkout link and recovers abandoned carts. You set the tone of voice in minutes.

Question 11

Can I cancel whenever I want?

Accepted Answer

Yes. No penalty, no lock-in. You can upgrade, downgrade or cancel directly from your dashboard.

Question 12

Can I cancel whenever I want?

Accepted Answer

Yes. No penalty, no lock-in. You can upgrade, downgrade or cancel directly from your dashboard.

Question 13

Can I connect more than one carrier?

Accepted Answer

Yes. You can connect as many carriers as you want. The more active partners, the more shipping options your customer sees at checkout, with automatic comparison of delivery time and price.

Question 14

Can I connect more than one carrier?

Accepted Answer

Yes. You can connect as many carriers as you want. The more active partners, the more shipping options your customer sees at checkout, with automatic comparison of delivery time and price.

Question 15

How does currency work for campaigns and payments to international influencers?

Accepted Answer

A campaign's currency is defined by the country of origin of the brand that created it (for example, global or overseas campaigns use Dollars or Euros, while local campaigns in Brazil use Reais). When the campaign reaches the influencer or affiliate, the currency and the commission are already stated in the official currency of that operation, ensuring transparency and avoiding exchange-rate swings.

Question 16

How does currency work for campaigns and payments to international influencers?

Accepted Answer

A campaign's currency is defined by the country of origin of the brand that created it (for example, global or overseas campaigns use Dollars or Euros, while local campaigns in Brazil use Reais). When the campaign reaches the influencer or affiliate, the currency and the commission are already stated in the official currency of that operation, ensuring transparency and avoiding exchange-rate swings.

Frequently asked questions